STORE POLICY
CUSTOMER CARE
It is the policy of Jungle Junction to provide our customers with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.
We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on trust, respect, and confidence.
To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:
• We will always be professional and courteous when interacting with our customers.
• We will promptly respond to all customer inquiries and requests.
• We will keep our customers informed of any changes or updates that may affect them.
• We will take the time to understand our customers’ needs and expectations.
• We will do everything we can to exceed our customers’ expectations.
If you have any questions or concerns about our customer service policy, please contact us at design@junglejunctioncreations.com.
Customer service is important to us, and we want to make sure that we are providing the best possible service.
PRIVACY & SAFETY
Last updated October 01, 2022
INTRODUCTION
Jungle Junction respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website JungleJunctionCreations.com [and our mobile application], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us [when you register with the Site [or our mobile application,] ] when you choose to participate in various activities related to the Site [and our mobile application], such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site [and our mobile application].
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site [or our mobile application]. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
● Administer sweepstakes, promotions, and contests.
● Compile anonymous statistical data and analysis for use internally
● Create and manage your account.
● Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site [and our mobile application] to you.
● Email you regarding your account or order.
● Fulfill and manage purchases, orders, payments, and other transactions related to the Site [and our mobile application].
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
DISCLOSURE OF YOUR INFORMATION
We never share any of your information with any third parties.
OPTIONS REGARDING YOUR INFORMATION
[Account Information]
You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at: Design@JungleJunctionCreations.com
WHOLESALE INQUIRIES
Would you love to add our creations to the collection in your store? Simply fill out this short form and we will get you all the info.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments / Cash
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CashApp